Privacy policy

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something in our store, as part of the purchase and sales process, we collect your personal information that you provide to us, such as your name, address, and email address.

When you browse our store, we automatically receive your computer's IP address to provide us with information that helps us better understand your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails concerning our store, new products, and other updates.

SECTION 2 - CONSENT

How do you obtain my consent?

When you provide us with personal information to make a transaction, verify your credit card, place an order, arrange delivery, or return a purchase, we assume that you consent to us collecting and using it solely for that specific reason.

If we request your personal information for a secondary reason, such as marketing, we will ask you directly for your explicit consent, or give you the opportunity to say no.

How can I withdraw my consent?

If you change your mind after your initial acceptance, you can withdraw your consent for us to contact you, or for the continued collection, use, or disclosure of your information, at any time, by contacting us via email at contact@adoptemaculotte.com

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required to do so by law or if you violate our Terms of Use.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell you our products and services.

Your data is stored via Shopify's data storage, databases, and general Shopify application. They store your data on a secure server behind a firewall.

Payment

If you choose a direct payment gateway to make your purchase, Shopify records your credit card data. It is encrypted using the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is only stored for the time necessary to complete your purchase transaction. Once this operation is complete, your purchase transaction information is deleted. All direct payment gateways comply with the standards established by PCI-DSS, as managed by the PCI Security Standards Council, which is a joint effort by brands such as Visa, Mastercard, American Express, and Discover. PCI-DSS requirements help ensure the secure management of credit card information by our store and its service providers. For more information, you can also read Shopify's Terms of Use (https://www.shopify.com/legal/terms) or the Privacy Policy (https://www.shopify.com/legal/privacy).

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers we use only collect, use, and disclose your information to the extent necessary to allow them to provide the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend reading their privacy policies so that you can understand how your personal information will be handled by these providers.

In particular, remember that some providers may be located in jurisdictions different from yours or ours. Therefore, if you choose to proceed with a transaction involving a third-party service provider, your information may be subject to the laws of the jurisdiction(s) where that service provider or its facilities are located.

For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, your personal information used to make that transaction may be disclosed under U.S. law, including the Patriot Act.

Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by this privacy policy or our website's terms of use.

When you click on links on our store, they may take you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow best industry practices to ensure that it is not lost, misused, accessed, disclosed, altered, or destroyed improperly.

If you provide us with your credit card information, the information is encrypted using SSL (Secure Socket Layer) technology and stored with AES-256 encryption. While no method of internet transmission or electronic storage is 100% secure, we comply with all PCI-DSS requirements and implement generally recognized industry standards.

SECTION 7 - COOKIES

Here is a list of cookies that we use. We have listed them here so that you can choose whether or not you want to disable cookies.

_session_id, unique token, session, allows Shopify to store information about your session (referrer, destination page, etc.).

_shopify_visit, no data stored, persistent for 30 minutes from last visit, Used by our website provider's internal statistics tracker to record the number of visits

_shopify_uniq, no data stored, expires midnight (by visitor) of the following day, Counts the number of visits in a store by a single client.

Cart, unique token, persistent for 2 weeks, Stores information about the content of your cart.

_secure_session_id, unique token, session

storefront_digest, unique token, indefinite If the store has a password, it is used to determine if the current visitor has access.

SECTION 8 - SUBSCRIPTION AND SMS COMMUNICATION

We use a text messaging platform, which is subject to the following terms and conditions. By signing up for our SMS marketing and notifications, you accept these terms.

By entering your phone number at checkout and initiating a purchase, or by subscribing through our subscription form or keyword, you agree to us sending you SMS notifications (for your order, including abandoned cart reminders) and SMS marketing offers. You acknowledge that consent is not a prerequisite for any purchase.

Your phone number, name, and purchase information will be shared with our SMS platform "SMSBump Inc,” a European Union company based in Sofia, Bulgaria, EU. This data will be used to send you targeted marketing messages and notifications.

When sending SMS messages, your phone number will be transmitted to an SMS operator to ensure their delivery.

If you wish to unsubscribe from receiving SMS marketing messages and notifications, reply with STOP to any text message sent by us, or use the unsubscribe link we provided in one of our messages. You understand and agree that alternative unsubscribe methods, such as using alternative keywords or requests, will not be considered a reasonable means of opting out. Message and data rates may apply.

For any questions, please text "HELP" to the number that sent you the messages. You can also contact us for more information. If you wish to unsubscribe, please follow the procedures above.

SECTION 9 - AGE OF CONSENT

By using this site, you declare that you are at least of the age of majority in your state or province of residence, or that you are of the age of majority in your state or province of residence and you have given us your consent to allow your minor dependents to use this site.

SECTION 10 - MODIFICATIONS TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please check it frequently. Changes and clarifications will take effect immediately after publication on the website. If we make significant changes to this policy, we will inform you that it has been updated, so that you know what information we collect, how we use it, and under what circumstances, if applicable, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we can continue to sell you products.

SECTION 11 - QUESTIONS AND CONTACT INFORMATION

If you wish to: access, correct, modify, or delete any personal information we have about you, file a complaint, or if you simply wish to have more information, contact our privacy compliance officer at contact@adoptemaculotte.com